Refund policy

Eligible for return:

  • Item arrived damaged or defective
  • Must be reported within 30 days of delivery
  • Proof of purchase (order number or confirmation email) required
  • Photos of the defect/damage may be requested to process your claim

Not eligible for return:

  • Change of mind or buyer's remorse
  • Items damaged due to improper resizing or misuse after delivery
  • Normal wear and tear
  • Items reported after the 30-day window

How to report an issue:
Email ironridgeadmin@gmail.com with your order number, a description of the issue, and photos if applicable. We'll respond within 3–4 business days with next steps.

Resolution:
Verified defective or damaged items will be replaced or refunded at no additional cost to you, including return shipping where applicable.